Frequently Asked Questions (FAQ)

Are your perfumes 100% genuine

Yes. All fragrances sold at AJ PERFUMIO are 100% authentic and sourced from trusted distributors. We do not sell fake, duplicate, or imitation products.

Do you ship across India?

Yes, we deliver perfumes across India through reliable courier partners. Delivery time usually ranges from 2–5 business days depending on your location.

Do you offer free delivery in India?

Yes, AJ PERFUMIO offers free delivery across India on all orders. There are no hidden charges — you only pay the product price. Your order will be safely delivered to your doorstep through our trusted courier partners.

What payment methods do you accept?

We offer multiple secure payment options:
• Cash on Delivery (COD) for customers in India.
• UPI, Debit Cards, Credit Cards, and Wallets via Razorpay.
• International card payments for global customers.

Do you offer international shipping?

Yes, AJ PERFUMIO ships internationally. Customers outside India can place orders using international card payments at checkout. Shipping charges may apply depending on the destination.

How can I place an order?

Simply browse our collection, select the perfume you want, add it to your cart, and proceed to checkout. Fill in your shipping details and choose your preferred payment method to complete your order.

Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package in real time.

What is your return or replacement policy?

Due to the nature of fragrance products, we do not accept returns for opened or used perfumes. However, if you receive a damaged, leaking, or incorrect product, please contact us within 48 hours of delivery and our team will assist you with a replacement.

Do you offer discounts or sales?

Yes. We frequently offer special sales, seasonal discounts, and exclusive deals on many perfumes so our customers can enjoy premium fragrances at great prices.

How can I stay updated about new arrivals and offers?

You can subscribe to our newsletter or follow our store to receive updates about new perfume launches, exclusive deals, and upcoming sales.

How can I contact customer support?

If you have any questions or need assistance, you can contact our support team.

Couldn't find your answer?

If you couldn't find the information you're looking for, feel free to contact our support team. You can also reach us directly on WhatsApp using the WhatsApp floating icon on our website, and we’ll be happy to assist you.

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